MTL - Extraordinary Genius-Chapter 2010 Big problem of labor cost
"General Manager Wang, I think you may have overlooked an important issue, that is, labor costs. The development of your logistics is low basic wages, high-grade salary, let you downwind logistics, and a large number of incomes of 10,000 yuan of income have emerged. member."
"But China and the country are still very different. On the Chinese side, if you have basic social security, you will have enough insurance, medical care, and unemployment, and pay according to the basic salary. The payment is very low."
"There are different countries in the country. They will definitely ask to pay according to the overall income, and the proportion of payment is much higher than ours. How do you protect the company's profit?"
Li Shiqiang’s question is very sharp, because he once considered the opening of the branch in the country, but after analyzing and investigating with Wu Zhigang, he found that the model of China cannot be copied to the country of rice. The national conditions of the two countries are very different.
He now wants to know how it would solve this problem if it was Wang Wei.
Li Shiqiang’s problem is also the most concerned by Feng Yu and Kirilenko. The income of the staff of the country can be solved, but the high welfare benefits will make them unable to make any money.
Unless you have a well-developed logistics channel, you can effectively reduce costs. And these are exactly what they lack.
Wang Wei seems to have a long-term idea and answer it quickly and quickly: "This is a good solution. Our fees will be higher because our services will be better."
Ups parcel delivery is the world's number one, their fees are relatively high, service quality is also very good, but also has the most complete logistics channels, including multinational, interstate logistics.
“I have done research. Many people in the country do not like express parcels because they are usually at work when the courier delivers the parcels. No one at home.”
"There are several options for the courier. The first one is to throw the parcel in the yard, so that the parcel is not signed at all. If the inside of the parcel is damaged or the parcel is simply lost, the courier company must compensate."
"The second option, when someone arrives at home, then the courier will have to work overtime. Not many people like to work overtime at night, especially express delivery. Those couriers may choose to send parcels on weekends, so many people will accept them. The parcel was late for a few days."
“And we can offer a third option, which is to establish a post office like a post office in a community, to inform customers to pick up the courier here, and also to sign and accept the sign in person, and also let the customer get it in the first time. package."
Feng Yu’s eyes lit up, and a noun rookie stood out in his mind!
This is not what the horse luck later made that station, I did not expect that Wang Wei has already thought of it. If this is the case, then many problems can be solved. Even this station can collect packages from other courier companies, and it may be more profitable than pure logistics.
In this way, they have to invest a lot more money. The location of each station should not be too small, there must be several staff members, and the staff’s working hours should exceed the normal working hours because Wait for many people to get off work to pick up the parcel.
And there are still many people hired, and the pros and cons are also present at the same time.
The drawback is that the cost and expenditure must be increased a lot. On the one hand, it is possible to negotiate with the country again. We have added more employment opportunities to the people of the country. Then we should enjoy some preferential policies, such as tax reduction or exemption. .
Li Shiqiang, Wu Zhigang and others all showed their interest and at the same time admired Wang Wei. They have also seen the post office, and even Li Shiqiang used to work at the post office. How could they not think of this method?
“With this institution, our income will increase a lot. Because our service quality is better, then we can charge a higher fee. So although the cost of the country is high, it is not a problem for us. ”
Feng Yu thought about it and asked: "Whether the insurance benefits we pay should be in line with the ups, etc., and there is one more point to make clear to you, we must hire the people of the country, and at the same time take the port dock workers as a priority."
Port dock workers?
Wang Wei's brows are wrinkled. Those people are big-powered guys. They send big pieces very well, but if you send some small pieces, there is no advantage.
And many of these people with great strength have a bad habit, that is, they like to throw at the courier, and one accidentally, the things inside the package may be damaged.
If the contents of the parcel are damaged when they are in the hands of the customer, then the courier company is required to compensate according to the agreement. Many of them are double compensation, and it also causes great damage to the company's brand reputation.
It seems that it is also necessary to cooperate with insurance companies. He remembers that Feng Yu invested in the banking industry in the country, and there are also insurance companies below. Moreover, each of the dispatched members must pay accident insurance. Otherwise, the dispatcher will have any accidents at work, and they will not have to pay compensation from their company.
In this way, the insurance expenses of each of the recipients are not small. If the subsidies of various days such as rain subsidies, windy days subsidies, snow subsidies, high temperature subsidies, cold subsidies, etc. are added, the cost will be even more high.
Wang Wei consulted the relevant enterprises in the middle of the country and knew the existence of the trade unions here. He also knows that the income or welfare of the workers will be increased by various names. Even many workers in the country who are engaged in manual labor are more engaged than mental labor. People earn more.
"We pay insurance and other benefits, certainly not worse than other logistics companies, even if the other party is the world's first. At the same time we must highlight our characteristics, that is, we send faster, better service, even for the delivery The dress of the staff has strict requirements."
The same uniform, the same vehicle, smiling service, clear price and more.
"It is also very important that many logistics of Amazon and Yi are free, that is, the company is responsible for it. You require our logistics to charge high and the service quality is good, which will increase the cost of Amazon and Yi. It is possible for them to suffer losses, will they agree?"
How did Amazon expand initially, that is, free of logistics fees, so many customers saw the benefits. They will be free of logistics fees, as a means of promotion, the effect is still very good.
"I will discuss with Amazon and Yi Yi to find an internal price that both sides can accept. And we have to launch the latest sorting and parcel equipment to ensure the highest efficiency and lowest cost."
"Well, you want to be clear, but according to our budget, this time we don't invest a small amount of money. Do you have any difficulties?" Feng Yu looked at Li Shiqiang and Wang Wei.