Back to the 1970s: Building My Fortune Through Time Trading-Chapter 302: Training Begins

"The director and instructor have been here for half a day, why have you, the secretary, just come down?"

So young, but quite the air of importance.

Subconsciously, everyone assumed Su Xiaoxiao was Director Liu’s secretary.

After all, this young girl looked so young, she didn’t seem like the legendary experienced instructor.

Moreover, subconsciously people still thought it was impossible for a young girl to be so capable.

Su Xiaoxiao incredulously pointed to herself, since when did she become Director Liu’s secretary?

Before she could figure out the situation, someone suddenly squeezed out of the crowd.

Zhao Fumin finally managed to push through a group of people.

This bunch of bastards, seeing Director Liu and the instructor were there, they all crowded in trying to curry favor, pushing him, the general manager, to the back. That’s just so darn shameless!

Out of breath, he squeezed to the front, greeted Director Liu, and then enthusiastically extended his hand to Su Xiaoxiao, "Instructor Su, welcome, welcome."

The first person who questioned Su Xiaoxiao a moment ago was instantly petrified on the spot.

He turned his head to Zhao Fumin, a bit uncertain, stammering, "Gen...General Manager, you mean...she...she’s the instructor from Lin City?"

Zhao Fumin looked at him with an expression as if he was looking at an idiot, "If not her, then who, you?"

"Director Liu, Instructor Su, come, please, I’ve already prepared good tea and snacks inside."

The crowd hadn’t even digested the news when they saw Director Liu with a stern face, hands behind his back, walking forward.

Zhao Weimin hurried to catch up, still not forgetting to introduce, "Ladies and gentlemen, I am Director Liu’s new secretary. This is Comrade Su, the instructor invited by Director Liu from Lin City."

Oh crap, that flattery was on the wrong foot!

Everyone had the same thought in their minds, they didn’t expect the supposedly impressive instructor from Lin City to be just a young girl who looked like she was only eighteen or nineteen.

Seeing that the general manager had warmly escorted her inside, everyone hurried to follow.

"Manager Zhao, forget the tea and snacks, please take us to the counters first."

Director Liu said in a low voice, he had no time for tea and snacks with such a tight schedule.

"Sure, sure, Director Liu, Instructor Su, this way please."

Thanks to Director Liu, Su Xiaoxiao successfully experienced the joy of being a leader.

Following Director Liu, she was surrounded by the group as they went to each counter.

It was just the opening hour in the morning, so there were not many people in the department store.

A few young salesclerks leaned drowsily against the counter, chatting idly. Someone turned around and saw something, their face turned pale.

"Xiu, what’s wrong?"

Someone at the nearby counter couldn’t help but ask.

The girl called Xiu discreetly pointed in a direction.

The person who asked looked up and saw several top leaders of the department store walking towards them.

The two of them instantly straightened up, knowing that if they were found slacking off during a surprise inspection by the top brass, their jobs might not be secure.

Each of them stood there stiffly as if they were in a military parade, maintaining a rigid posture.

Director Liu surveyed them one by one, slowly furrowing his brow.

Why did they all look like they were waiting for a scolding from the leadership, with no sign of enthusiasm for customer service and instead, stern faces all around?

If he were a customer, he might be scared off immediately.

Thinking this, he slowly furrowed his brows further, "I think not only do we need to train sales techniques, but there’s room for improvement in service etiquette as well."

He turned his head to Su Xiaoxiao, "Comrade Su, when you’re training, could you also train them on service etiquette?"

He had noticed before that when Comrade Su stood there, she was all smiles facing anyone, clearly making the customers feel extremely comfortable.

Before Su Xiaoxiao could speak, he continued on his own, "We’ll give you additional compensation for this part."

As soon as she heard money was involved, Su Xiaoxiao was overjoyed.

Although she wasn’t lacking money right now, who would ever dislike having more?

Service etiquette training? That’s easy for her.

She immediately patted her chest and assured Director Liu, "Director Liu, rest assured, no problem at all."

Director Liu nodded, exchanging a glance with Zhao Fumin, "The service etiquette training fee for Comrade Su will be taken from the First Department Store’s account."

The director spoke, and Zhao Fumin didn’t dare to oppose, hastily responding, "No problem."

Speaking of which, he couldn’t help but glance at Su Xiaoxiao again, it seemed this little girl was very valued by Director Liu, he should find an opportunity to build a good relationship with her.

After a round at the counters, Director Liu did indeed find many issues.

Some salesclerks were not at their posts during work hours, running off somewhere; others had terrible attitudes towards customers; some even ate during work hours...

All in all, after a full round, there weren’t many satisfactory spots.

Zhao Fumin secretly observed Director Liu’s face darkening as if it were coated in soot, silently lamenting in his heart.

These people really can’t read the room; the news of Director Liu’s inspection was out for a while, how could they still behave this way?

This was embarrassing the First Department Store!

Director Liu was currently furious, aside from Su Xiaoxiao, he looked displeased with everyone. He instructed Zhao Fumin with a grim face, "Notify them, have a representative from each counter come to the meeting room, we’ll have a joint session on service etiquette and sales techniques."

"Yes, yes, I’ll have someone call them right now."

Wiping the cold sweat off his forehead, Zhao Fumin hastily instructed someone to gather the people.

In the meeting room, Director Liu sat in the chair, his finger tapping the chair armrest with slight agitation.

Why was it taking Manager Zhao so long to gather a few people?

How long had it been? Half an hour, without seeing anyone, these salesclerks had no concept of time at all.

Just as he was getting frustrated, the office door was pushed open.

A group of people sauntered in, dragging their feet, giggling.

Director Liu’s eyebrows furrowed tightly, he held his patience for over ten more minutes before everyone finally arrived.

He scanned around, seeing that most were present, he cleared his throat and began, "First, let me introduce you, this is Comrade Su Xiaoxiao, our instructor invited from Lin City, today she will be training you on service etiquette and sales techniques..."

Before he could finish, a few people began to whisper among themselves.

"Is this young girl the legendary instructor? Could they be pulling one over on us? She looks only eighteen or nineteen, doesn’t she?"

"Is there even a need to learn service etiquette and sales techniques? I’ve been an old employee for how many years now, I would’ve known not to come if this was a waste of time."

"Yeah, yeah, could it be that this young lady is actually the director’s daughter, intentionally giving her an opportunity to put a shiny facade on her resume?"

...

Su Xiaoxiao thought to herself, they sure do have an imagination. If she were the director’s daughter, she’d definitely make herself a deputy director.

Before she could finish the thought, she heard Director Liu speak.