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Chapter 423: We Were Never Enemies
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There’s a technique in psychology: when someone is confused, you observe, you listen, then you say exactly what hits them in the heart. You gain trust fast, along with a lot of goodwill. It’s called cold reading.
The key, of course, is to strike the sore spot and recognize the point they need you to validate.
Tom was a master at that. He saw Cassandra’s state at a glance: low confidence, and a very real fear of being aban ...
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