Who would study psychology unless they had some issues?!-Chapter 16 Can he take on two cases in a row? (Please follow!)

Goodness, they gave Bald Yang's work to me and even assigned his consultation assistant to me.

Does Supervisor Weng have some special hobby?

Is this woman hiding somewhere enjoying the fun?

But... why does it actually feel a bit comfortable?

Nan Zhubin received the folder with a calm expression: "Thank you."

He didn't rush to open it, instead started chatting with the full-haired assistant: "Didn't have a chance to introduce myself yesterday, how should I address you?"

The full-haired assistant quickly replied: "My name is Shen Bing, Shen like Shenyang, Bing like soldier. Mr. Nan, you can just call me 'A Bing'."

Nan Zhubin laughed: "I'll call you 'Little Brother Bing' then, you've been here longer than I have, I'll have a lot to learn from you."

"I didn't know the assistant assigned to me yesterday afternoon was you, otherwise I wouldn't have sat idle all day."

...

Listening to Nan Zhubin's friendly overtures, Shen Bing inwardly sighed in relief.

He was indeed involved in yesterday's incident from beginning to end.

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Initially, Shen Bing had quite a bit to say about Yang Xudao's behavior of "illegally transferring a client."

But after all, Yang Xudao was his direct consultant. When the consultant stubbornly goes his own way, as an assistant, Shen Bing had no way to intervene.

Whether actively or passively, in the eyes of outsiders, he was one of the participants in yesterday's event.

So when Shen Bing learned he would be assisting Nan Zhubin today, he was extremely anxious.

Luckily, it seems Little Mr. Nan is an easygoing person.

However, Shen Bing still held onto some apprehension.

After all, with these psychology people, you can never judge their character from short-term interactions!

Seeing Shen Bing's mood almost written on his face, Nan Zhubin didn't mind.

It's just initial socializing, setting the tone is enough. As for other things, they'll gradually smooth out as they get to know each other.

"Could you first tell me about today's client... no wait, two clients?"

Nan Zhubin raised an eyebrow, clearly Supervisor Weng only mentioned giving him one client yesterday?

Client's initial contact and data collection are the assistant's job, so Nan Zhubin looked at Shen Bing, seeking an explanation.

Shen Bing immediately explained: "There are two clients, one booked three days ago, originally assigned to you by the supervisor from the start, an eighteen-year-old high school graduate."

"The second one contacted us urgently via Douyin last night, requesting a consultation this morning. Since you were relatively free this morning, they were also assigned to you."

In the internet age, psychological consultations strive to expand business by attracting clients.

Platforms like Douyin, Meituan, Xiaohongshu, etc. Attracted through the internet, client numbers far exceed those introduced by traditional methods.

Of course, these internet-attracted clients are usually for small consultations, focusing on volume, whereas true long-term consultation cases still rely on traditional methods, like Chen Ting whom Nan Zhubin received yesterday.

Nan Zhubin nodded to show he understood. However, internet-derived clients often come with additional issues.

For instance, these last-minute added clients often catch people off guard.

...

Nan Zhubin suddenly thought of something: "Am I the only one free this morning?"

Shen Bing replied: "No, there are two other teachers. But the supervisor specifically requested to give you the other case."

Nan Zhubin smiled, he roughly understood the situation.

This is a test.

Although Nan Zhubin demonstrated outstanding business capabilities yesterday, consultants at his age still face a common flaw:

Age.

The young appearance causes distrust from clients, and lack of life experience leads to difficulty empathizing, often sticking to the script when faced with extreme problems...

These are common shortcomings of young consultants.

For example, consultants of Nan Zhubin's age might handle young clients adeptly, but when the client's age increases, they might get overwhelmed.

Even if the client had similar issues—like the difference between anxiety in an eighteen-year-old and a thirty-eight-year-old is entirely different.

Weng Pinting is likely trying to test Nan Zhubin's capability range.

After realizing this, Nan Zhubin said: "The second client must be over thirty years old, right?"

Shen Bing, noticing Nan Zhubin hadn't opened the folder, was surprised: "Yes, thirty-two years old, male."

Nan Zhubin smiled slightly, flipping through the papers while absorbing the information.

The first client arrives in an hour, male, eighteen years old, consultation issue is [Career Planning].

The second client arrives in two hours, male, thirty-two years old, consultation issue is [Emotional Reconciliation].

...

While Nan Zhubin and Shen Bing were talking, others in the office area were also casting glances their way, intentionally or unintentionally.

They remained silent, knowing anything said in such a small room could be heard by everyone.

WeChat, however, was buzzing nonstop.

Groups of three, five, ten people...

"Yesterday, Old Yang really took a hit, look his assistant got taken too."

"It seems all of Old Yang's clients have been transferred to the newcomer."

"First snatch cases, then the assistant, what a fellow..."

"Don't talk nonsense, Old Yang was at fault first for what he did!"

"What do you think the newcomer will achieve with today's consultations? Supposedly he has two clients in the morning."

"Can he turn these two into long-term consultations, into cases?"

"Two? One would be impressive!"

"One? Having yesterday's case was already something!"

"Wanna bet? Two top-tier milk teas!"

"I can't sleep after milk tea, I'll have coffee."

"..."

As they chatted, their eyes swept the area.

And Nan Zhubin sat as steady as a mountain in his chair, browsing through the collected material, silently composing a draft for the upcoming consultations.

Time quickly flowed, an hour passed in an instant.

"Time's up, Mr. Nan." Shen Bing, as the assistant, reminded.

Nan Zhubin nodded and walked into the assigned consultation room.

He opened his shoulders, leaned back on the sofa, placed his right leg over his left knee, and laid the folder on his right leg.

Overall, it looked relaxed without appearing frivolous, but rather approachable and confident, leaving a good first impression on clients—of course, as the consultation progressed, he'd adjust his posture as necessary.

Lu Jia's pleasant voice soon sounded: "This way please—"

A young man's face appeared.

This was Nan Zhubin's second client.