The Enhanced Doctor-Chapter 448 First Participation in Hospital Case Conference
Perhaps because the evening round of emergency patients kept the Emergency Center so busy, heaven seemed to show them some mercy; no major incidents occurred during the day or night, and they only handled routine patient consultations.
For those working in the Emergency Center, this was a tremendous blessing, as they could sleep soundly through a whole stretch of the night without being woken up.
A full night’s sleep? That was truly wishful thinking. If there was a chance for a full night’s rest, who would still choose to sleep here?
He glanced around the Emergency Center, handed the work schedule to the newly arrived Wei Yuan, who, clutching a notebook and pen, quickly headed towards the main building.
Today was the regular meeting day. Since Zhou Shuwen was away on business, Liu Banxia had to fill in.
Although it was just a non-voting seat at the meeting, it carried a different significance. Could just anyone attend? The hospital was a place that highly valued strict regulations.
"Haha, I finally get to see you, young man!"
As Liu Banxia was walking, Jiang Tao’s voice rang out from behind him.
"Director Jiang, please don’t tease me. I’m just a duck being forced onto a perch," Liu Banxia replied with a wry smile.
"Director Zhou said all I have to do is listen and keep my opinions to the Emergency Center. I’m not meant to speak there; just breathe through my nose and listen with my ears."
"Still as talkative as ever. It seems working in the Emergency Center isn’t tiring you out too much. So, when are you planning to revisit our proctology department?" Jiang Tao asked with a grin.
"I’d love to, but I can’t even get a day off right now. I initially promised Qiaoqiao I’d go shopping with her, but there’s no hope for that now," Liu Banxia said.
"The number of patients at the Emergency Center is increasing. Director Jiang, will the proctology department also assign people to the Emergency Center eventually?" 𝗳𝐫𝚎𝗲𝚠𝚎𝗯𝕟𝐨𝘃𝚎𝗹.𝗰𝗼𝗺
"Definitely, but probably after the New Year," Jiang Tao said thoughtfully.
"The Chief Director envisions our Emergency Center achieving national-level status in the future. Although the hardware is largely up to standard, the software aspect isn’t as easily achieved."
"With such high expectations, we need to proceed step by step. The general surgery and cardiothoracic surgery departments are doing alright, right? But do the neurosurgery and orthopedic departments often have to rely on Old Xiao and Old Xu?"
Liu Banxia nodded. "Currently, Wu Mingyu is the only one in orthopedics. I even went over to help out part-time yesterday. However, our general surgery department has taken over some of the simpler orthopedic operations; only the more difficult ones require Director Xu."
"Exactly. No department can function without someone capable in charge, can it? But we can’t just transfer Old Xiao and Old Xu over. Even if we can’t find people at their level, they can’t be too far off," Jiang Tao said.
"Moreover, the urology department is also a crucial one to establish. It’s not easy to recruit doctors in this field, and building up the department isn’t a piece of cake."
"Fortunately, the Emergency Center is performing quite well now, so it’s likely the hospital will provide more funding and policy support in the future. Otherwise, it’s really tough. Everything needs funding, and sometimes, even with money, we can’t accomplish our goals."
This was true. Although the Emergency Center currently enjoyed a good reputation, and Zhou Shuwen had even been interviewed about the total abdominal organ auto-transplantation surgery, the real test would be whether they could recruit enough doctors in the coming days.
Doctors trained within the hospital could be given some leeway and room to grow. However, those recruited from outside had to be top-notch, ready to contribute effectively from day one.
Such people were true talents and wouldn’t switch jobs haphazardly.
Chatting as they walked, they arrived at the conference room. Liu Banxia greeted the department directors he knew and then found an inconspicuous spot to sit down properly.
He was no longer a resident doctor; he had to observe the rules.
After waiting a bit longer, Chen Zhenxing, Li Mingwu, and Zhou Zhiyong walked in, officially marking the start of the regular meeting.
"Everyone’s very busy, so I’ll just touch on the important matters," Chen Zhenxing began.
"The first issue is the upcoming festival. Everyone needs to be vigilant. According to our past experiences, incidents are more prone to happen during the festive season.
"The second issue is the perennial topic of resident training. The college also places great importance on resident training. A medical student’s performance during residency will be a factor in determining if they can stay on after graduation.
"So, everyone please step up on this matter. Once we let our guard down, the people below us might get lax. If the quality of resident training doesn’t improve, it will affect our hospital’s future development.
"Another issue is that the wastage of medical supplies in each department needs to be addressed. By practicing both cost reduction and revenue generation, we can save more funds.
"There’s no need for slogans now; we are all veterans who have worked in the Second Hospital for many years. Everyone understands the mood as the New Year approaches. So, let’s stick to our old convention: unless absolutely necessary, everyone must remain stationed at the frontlines.
"Alright, you can start with your grievances now. Don’t tell me if your department is short-staffed; every department is short-staffed. Let’s discuss some problems that I can help you solve. Everyone is working hard."
"Since no one seems to have anything to say at the moment, I’ll speak first," Deputy Director Wang Yarong said.
"The number of related complaints has risen again recently. While we dismissed some after investigation, many others could have been avoided."
"For example, attitude problems, mobile phone usage, response times to patient call bells, ignoring queuing protocols, and so on."
"However, what I want to emphasize here is the issue of health insurance misuse. I hope every department will pay attention to this. Deputy Director Li Guoxing is also quite troubled by this, isn’t he?"
Deputy Director Li Guoxing nodded. "This hasn’t just happened once or twice in our hospital; it’s occurred many times. We’ve managed to identify some cases during diagnosis and treatment, and the higher authorities have also specifically addressed this matter."
"I understand the difficulties involved. Once a patient has registered, it’s very hard for us to verify their identity during the actual consultation. I hope everyone can cooperate as much as possible, and also to prevent medical incidents during diagnosis and treatment."
Liu Banxia frowned; this was indeed a tricky issue. He couldn’t even be sure if such cases had occurred in the Emergency Center.
The hospital visit process starts with registration. After registering, the patient can proceed with all necessary procedures using the registration slip. Even when a patient is discharged, family members can handle the procedures with their ID cards.
And the identity verification part happens at the registration counter.
But some patients wear masks, or the photos on their ID cards are old, making them genuinely difficult to identify. So, essentially, the ID card is swiped, and registration is completed.
"This is indeed an issue we must pay attention to. Health insurance work is a serious matter. Let’s all be more alert. Everyone in every department needs to be more meticulous," Chen Zhenxing said.
"If there’s nothing else, then let’s end here for today. When you return to your departments, reflect carefully on the issues raised today. That’s all."
After speaking, Chen Zhenxing picked up his notebook and walked straight out.
Liu Banxia was a bit stunned. The meeting ended just like that? Although some problems were mentioned, it didn’t seem very serious.
"Liu, what are you thinking about?" Xu Peichen asked, walking over with his teacup.
"Director Xu, nothing much. I was just thinking that verifying patient identities is quite challenging," Liu Banxia said.
"It is indeed difficult. Where do we find the time to scrutinize everyone’s faces? We’re already swamped," Xu Peichen replied.
"The hip replacement surgery is scheduled. How about it? Want to get involved? Joint replacement is actually quite interesting."
"Old Xu, are you eyeing this young man again? You should give up that idea and think about which of your capable subordinates to send to the Emergency Center," Li Mingwu interjected with a smile.
"If this young man could be transferred to our orthopedics department, I’d trade anyone for him! Who isn’t short-staffed? We’re all run off our feet every day. As soon as one surgery finishes, we have to see patients. The weather has turned cold, and there are too many orthopedic injury patients," Xu Peichen said.
"Fortunately, sending Xuehai over was a decent move. You’re the ones with the headaches now. But support must be given where it’s needed. Let’s all forget about poaching this young man," Li Mingwu said.
"If anyone should be pining for him, it’s me! This young man just doesn’t have a high opinion of our proctology department," Jiang Tao chimed in.
"If he came to our proctology department, I’d be confident enough to develop our proctology department into one on par with a specialized hospital. It’s a pity. This young man snuffed out proctology’s chance to soar."
"Directors, please don’t make fun of me anymore. I’m already breaking out in a sweat," Liu Banxia said with a wry smile.
The meeting itself hadn’t been stressful, but their teasing now made him genuinely uncomfortable. Some department heads were still leaving, and he felt a bit embarrassed as their gazes swept over him.
"You need to properly convey the health insurance issue when you get back. The number of walk-in patients at your center has also increased significantly, right? That’s where problems can easily arise," Li Mingwu said.
Liu Banxia nodded. "I’ll convey it when I get back. I hadn’t really thought about this situation before."
He truly needed to take this matter seriously and not let it cause trouble for the Emergency Center. Too many eyes were on the Emergency Center now; this issue could be escalated and framed as mismanagement.
On the way back, he pondered if there was any way to prevent this. It seemed that, apart from what Xu Peichen called "face-reading" patients, there was no other way.
But if they did that, how would the patients react? He’d never heard of doctors or nurses having to do this; that was the responsibility of the hospital’s resident health insurance staff.
Work wasn’t easy. The leaders’ jobs were even tougher: seeing patients, managing departments, and still having to fret over such matters.
