Practicing Medical Skills in a Small Clinic-Chapter 291 - 164: Of All People to Mess With, Director Mu Calls for Help
Implementing a membership tier system, then automatically offering discounts, can indeed greatly increase customer loyalty and repurchase rates.
As long as the quality isn’t compromised, and the prices are just a tad cheaper than other pharmacies and clinics, regular customers will naturally prefer Sunshine Clinic.
After all, people are sentimental.
"That fast! Great!"
Xiaogao was very excited to hear the good news.
"I’ve been waiting for this membership system to be put into practice! During our last anniversary celebration, we gathered a lot of customer information, many of whom are excellent customers. Now our clinic has also been featured on TV, which is reputable! With the membership system in place, attracting customers will definitely be much more efficient."
Xiaogao is now completely focused on selling medicine.
He wants to grow the business big and strong.
It’s hard enough finding a wise boss, and Li Jingsheng particularly appreciates him, delegating many responsibilities directly to him.
Although the platform is small, its potential is immense, which Xiaogao cherishes greatly.
"Two thousand membership cards should not be enough. Just let me know a day in advance when we’re running low, and we can order more."
A small clinic having two thousand members is pretty impressive, even if only 50% are active members.
"Siying truly is a top student. Coming up with such a good idea, I think you have a quick mind. You should offer more good suggestions to the boss in the future."
Xiaogao complimented her with a smile.
"Haha, I just said it casually. And what kind of top student am I? Graduate studies aren’t valued much these days. I’m still planning to work hard this year and aim for a doctoral degree!"
Han Siying embodies many of the excellent qualities of young people today.
Whenever she has time, she silently improves her education to a higher level.
In the past, a master’s degree was considered a high level of education, but now things are very competitive.
To get into a top-tier hospital, at least a doctoral degree is more secure.
"Sigh, is even a master’s degree not valued anymore? I was probably only good enough to get eliminated!"
Xiaogao sighed at this.
"Brother Gao is so outstanding, you’ll definitely not be eliminated! I heard from my classmates that the People’s Hospital was recruiting three cardiac surgery doctors this year, and they received over seven hundred applications. All those with master’s or lower degrees were eliminated in the first round. The remaining twenty-something applicants all had doctoral degrees, and two were postdoctoral fellows. It really feels brutal."
When mentioning future prospects, Han Siying was equally full of concern.
This is quite normal.
Faced with so many strong competitors, who wouldn’t be anxious or fearful?
At this moment, the sound of police sirens could be heard outside. 𝑓𝘳𝘦𝑒𝑤𝑒𝘣𝘯ℴ𝘷𝘦𝓁.𝑐𝑜𝑚
Screeching by.
Could there be another fight?
The Old Street of South City doesn’t have particularly good public order, but fights are relatively rare.
There are more fights at the food stalls at night.
Especially on summer and autumn evenings when it’s hot, many people are like powder kegs, ready to blow at a spark.
Now during the day, the chances of a fight are relatively low.
Less than half an hour later, a customer entered the clinic to buy medicine.
"Uncle Wang, you’re here!"
Xiaogao greeted him warmly upon seeing him.
He doesn’t just call every elder godmother or godfather. He only bends over backwards for those who are wealthy or have some influence.
Only Xiaogao knows how many godmothers or godfathers he has recognized.
A conservative estimate would be around twenty or thirty.
"The cholesterol-lowering medicine you recommended last time was pretty good. After starting it, I went to the hospital yesterday and the doctor praised my cholesterol and triglyceride control. So, I came to get more."
The man appeared to be in his fifties, dressing at a moderate to high level.
His actual age might be more than fifty.
Many men with good jobs maintain themselves well, and may not appear old even in their sixties.
"Haha, hearing that your check-up results are good makes me very happy."
Xiaogao, having some medical background, doesn’t recommend health products randomly; he does so with purpose.
Plus, Sunshine Clinic now sells quality goods, so the customer satisfaction rate is very high.
"Uncle Wang, are you getting the same medicine as last time?"
"You go ahead and recommend it to me. I don’t really understand all that pharmacology stuff." The man seemed to have a lot of trust in Xiaogao.
In fact, most patients and customers are basically the same.
As long as the treatment at the clinic is effective, they’ll have a certain level of trust for a return visit.
"Then I’ll decide for you! Oh, and next time you buy medicine, remember to bring your ID card so I can set up a membership card for you. You’ll get discounts on future purchases. For this time, I’ll record your purchase amount, and we’ll add it next time."
Xiaogao immediately started promoting the membership card to the patient.
"Sure, sure, Dr. Gao is so considerate. Always thinking of benefits for us customers." The man, eager for the discount, nodded repeatedly in agreement. "Oh, when I came over just now, you wouldn’t know, the police arrested a man and a woman. Guess what for? They brought a dead child to Quick Recovery Clinic to buy medicine, the owner saw through it silently, kept them there, then called the police and had them arrested."
After receiving the benefits, the man felt more favorable toward Xiaogao, and his words flowed freely.
"Dr. Gao, you’re a good doctor, and so young—be careful out there! The world is dangerous these days; some people will resort to any trick. Who would’ve thought of taking a dead child to a clinic to buy medicine!"
