Becoming Rich with Daily Scavenging APP-Chapter 614: Problems Without Solutions

"So, you all are aware of this issue," Chen Yiyang immediately questioned the management present.

"Why hasn't it been resolved after such a long time?"

"Because our current AI review system can't handle this kind of situation. If we were to conduct manual reviews, it would require adding at least hundreds of employees responsible for reviews, and the cost would be too high for us to accept.

Since increasing review staff is purely an expense, it won't bring any revenue to the platform.

Of course, we've made some efforts. We've allowed some senior users of the platform to apply to become Disciplinary Committee members responsible for managing comments and account suspensions to assist us in managing the platform."

"Your approach is problematic," Chen Yiyang said, tapping the table with his finger.

After so many years on the internet, he knew exactly what kind of people actively applied to become Disciplinary Committee members.

Any platform that enacts regulations for users to help review other users' comments can basically be deemed brainless by its head.

Because, at first glance, this strategy appears to involve users actively in managing the platform, like an enlightened form of democratic voting.

But in reality, this is completely different from democratic voting.

In real society, people go to vote because voting truly concerns their interests.

But on social platforms, other people's comments do not infringe on most users' interests, so normal users won't become Disciplinary Committee members.

Only one kind of person would be enthusiastic and eager to become a Disciplinary Committee member.

This kind of person is the group that enjoys engaging in censorship-style debates on social platforms.

They not only like to express their opinions on social platforms but also enjoy silencing those with different views.

When these people obtain positions as Disciplinary Committee members in large numbers, they will focus most of their energy on banning accounts with differing opinions.

As for innocent accounts being inexplicably banned, they couldn't care less.

"But there isn't any better way," one manager cautiously said, "unless we increase labor costs, which would significantly increase the company's monthly expenses."

In the real world, there aren't many dilemmas that resolve themselves; more often, the tough parts are just tough, and they are difficult to solve.

However, some local difficulties are not too hard when put against the bigger picture.

"An increase in expenditure isn't the problem; the problem is how to find a profit growth point to cover this expense,"

Chen Yiyang looked at the management before him, thought for a moment, then spoke again, "Moreover, if you're unwilling to spend this money now, later these criminal teams will become more rampant, and our losses will be greater.

Only by stopping these activities before they grow can we ensure that these teams will gradually stop when they find it impossible to obtain accounts this way.

By that time, we can reduce the review team more easily as well."

"Besides," Chen Yiyang continued after taking a sip of water, "with the progress of technology, AI review issues could also be automatically resolved in the future, avoiding innocent accounts being banned."

Speaking of AI review,

Chen Yiyang suddenly thought that he might consult an AI company for customized review functions.

AI could first conduct a preliminary review, and if users remain dissatisfied, they could appeal and then move to manual review.

This way, the manual review team could be reduced, and combining AI with manual review could minimize errors.

However, the more Chen Yiyang spoke, the more he felt something was off.

If he could think of these things, why couldn't the current management?

These managers are all cleverly capable people; without some level of competence, they wouldn't have reached their positions.

Suppose some managers got to their positions by flattering; still, it's unlikely all of them rose through connections.

"Okay then," Chen Yiyang said, seeing that the managers couldn't come up with anything else, and directly announced the end of the meeting, asking them to return.

He went back to his office, pondering over the indifference and slackness of the management regarding user concerns but couldn't figure it out.

So, he turned to call Yang Chengru.

After all, when it comes to management personnel, those within the system have the most experience.

Upon hearing Chen Yiyang's story, Yang Chengru said, "Actually, haven't you already figured out the reason?

If the platform recruits Disciplinary Committee members, those eager to become them are certainly the ones who like censorship.

Because if they don't become a Disciplinary Committee member, someone else might censor them.

This concerns their own rights.

Similarly, these management personnel aren't eager to help regular users solve their problems because, even though it's related to regular users' interests, these ordinary users can't enter the management to protect their own interests.

And the promotion and salary raise of the management are unrelated to maintaining ordinary users' interests, so even if they could think of these methods, they don't bother to push them.

To thoroughly solve these kinds of issues, ordinary users must participate in some platform decision-making."

"How can ordinary users get involved in management decisions?" Chen Yiyang said without hesitation, "Bilibili has tens of millions of active users a month; you can't let all these millions become managers."

"Certainly, tens of millions of ordinary users can't all become managers, but it's still easy to form a council of those willing to speak for these ordinary users and help them solve problems, which then joins management," Yang Chengru pointed out the key issue.

So, who is willing to speak for these ordinary users and represent their interests?

In such matters, even pure good individuals or saints can't match those who have a vested interest with these ordinary users.

And on a long-video platform like Bilibili, besides the platform itself, who else has a vested interest with these ordinary users?

That would naturally be the content creators, or Bilibili's "up" hosts.

Bilibili's "up" hosts heavily rely on ordinary users for traffic monetization.

Whether through advertising or selling products.

Bilibili's video content creators depend on the support of ordinary users.

So it occasionally happens that "up" hosts stand up for their fans on Bilibili.

Moreover, in advertising and product promotion processes, these content creators not only earn money for themselves but also bring profit-sharing for the platform.

"I understand, by bringing those capable of steadily delivering profit-sharing into management, we can naturally form a chain where regular users face troubles, they report to content creators, who then forward the issues to the platform to handle.

This separates the conflict between the platform and ordinary users and provides content creators with a channel to resolve issues when faced with problems, increasing their income and bringing more revenue sharing to the platform.